Yes, our Rusher and Cruiser comply with EU regulations and standards. They are equipped with the necessary safety functions and fulfil all requirements for legal operation on EU roads.

Yes, we offer a 1 year warranty on the bike and a 1 year warranty on the battery.

No, no special insurance or licence plate is required for our e-bikes, which comply with the legal requirements.

The range of our Rusher/Cruiser series varies depending on the model and riding conditions. As a rule, our city e-bikes offer a range of up to 120 km on a full battery charge.

Yes, the Rusher/Cruiser series has a removable battery that can be easily replaced. This allows you to conveniently charge the battery or replace it if necessary.

Our Rusher and Cruiser are designed for a recommended maximum weight of 250 kg.

We accept a variety of payment methods, including credit cards (Visa, Mastercard, American Express), PayPal and Klarna payment plans.

Yes, our prices include all applicable taxes. There are no hidden fees or additional costs.

We offer a straightforward returns policy within 14 days of delivery. The item must be unused, in its original packaging and in the same condition as when you receive it.

Yes, we use secure SSL encryption to ensure the security of your payment details during the transaction process.

Your payment will be debited immediately after completion of the order. You will receive an order confirmation by e-mail as soon as the payment has been successfully processed.

The estimated delivery time varies depending on the delivery location and the shipping method selected. As a rule, delivery takes 2-8 working days after dispatch.

Yes, after your order has been dispatched, you will receive a dispatch confirmation email containing a tracking link. You can use this link to track the dispatch status of your order.